Terms of Use

These terms are an agreement between you and [LEGAL ENTITY TO BE CONFIRMED BEFORE LAUNCH], which operates Medicine Passport (part of MediDocs). By using Medicine Passport, you agree to these terms.

Medicine Passport is a tool to help you record your own medicines and related health information, set reminders, and share a summary with a doctor or pharmacist when you choose.

Medicine Passport is not a doctor, pharmacy, diagnostic service, or prescribing service. It does not give medical advice and does not tell you to start, stop, change, or substitute any medicine. Always follow the advice of your own doctor or pharmacist.

Medicine Passport is not an emergency service. If you have a medical emergency, contact your local emergency services or a healthcare professional immediately.

You must provide accurate information to use Medicine Passport. Medicine Passport is for adults. A person under 18 should not create or run their own adult account; a child's Medicine Passport is set up and managed by a parent or lawful guardian. Requirements relating to children and guardians are described in our Privacy Policy and are being finalized before launch.

You sign in with your phone number and a one-time code. Please keep access to your phone and device secure. You are responsible for activity in your account. Tell us if you think someone else has accessed it.

Medicine Passport shows what you enter. The accuracy of your record depends on you keeping it up to date. A summary you share is only as current as the information you have recorded.

If you manage a record for someone else, or invite a caregiver, you are responsible for having the right to do so and for the permissions you grant. You can change or revoke a caregiver's access at any time.

Sharing is under your control. You choose which sections to include, and you can set a share link or QR code to expire and revoke it. Anyone with a valid, unexpired link can view the summary you shared — so share only with people you trust.

Revoking a link stops future access through Medicine Passport. It does not delete or recover a copy that someone has already opened, downloaded, or saved (such as a PDF).

Your records and documents are yours. You give us permission to store and process them only to provide the service to you and the people you share with, as described in the Privacy Policy.

Medicine Passport is free for patients to create, maintain and access their core Medicine Passport. Sharing your record with a doctor or pharmacist is included at no charge. We plan to sustain MediDocs through services and partnerships with healthcare organizations rather than by charging patients for access to their own medicine information. (The final published wording of this commitment is under legal review.)

Please use Medicine Passport only for its intended purpose. Do not misuse it, attempt to break its security, access other people's data without permission, or use it to store information you have no right to keep.

We work to keep Medicine Passport available and reliable, but we cannot guarantee it will be uninterrupted or error-free. Reminders depend on your device and internet connection.

You can stop using Medicine Passport at any time and ask us to delete your account. We may suspend or limit access if these terms are broken or where necessary to protect users or the service.

We rely on trusted providers to run the service (for example, hosting and message delivery), described in the Privacy Policy. We are not responsible for third-party websites or services you choose to use outside Medicine Passport.

The Medicine Passport and MediDocs names, software, and design are owned by us or our licensors. These terms do not give you rights to them beyond using the service as intended.

Medicine Passport is provided on an "as is" basis to help you keep and share your own information; it is not a substitute for professional medical care. The precise disclaimers and limitations of liability for this service are under legal review. [DISCLAIMERS & LIABILITY — COUNSEL REVIEW REQUIRED.]

These terms will be governed by the laws of [GOVERNING LAW — TO BE CONFIRMED], with disputes subject to [JURISDICTION / VENUE — TO BE CONFIRMED]. These will be finalized with legal review before launch.

We may update these terms. When we make a meaningful change, we will update the date at the top and, where appropriate, let you know.

Questions about these terms can be sent to our contact channel, which we are setting up before launch. [CONTACT — NOT YET PROVISIONED — OD-LP-7.] We do not publish a contact address that is not yet monitored.